What is Hyperautomation and Why is it Used?

You’ve probably heard of automation by now and you might use automation tools in your business. However, you may not have heard about hyperautomation, which is a much newer concept. The term was first coined in 2019 by an IT research and advisory company called Gartner.

What is Hyperautomation?

Hyperautomation refers to a framework of technologies and IT processes that can be used to scale automation. It requires multiple tools and platforms to work in combination to improve efficiency in businesses and organizations.

What Platforms are Combined in Hyperautomation?

Hyperautomation requires several technologies to develop automation processes. The most common tools and platforms that are used in hyperautomation include:

  • Artificial intelligence (AL)
  • Machine learning (ML)
  • Natural language processing (NLP)
  • Event-driven software architecture
  • Robotic process automation (RPA)
  • Integration platform as a service (iPaaS)
  • No code/low code development
  • Decision management software
  • Process and task mining tools
  • Virtual agents

This list is not exhaustive and there are many more tools that contribute to a hyperautomation network.

Why is Hyperautomation Useful?

Hyperautomation provides companies with the ability to deploy a variety of automation technologies to enhance their existing operations. To implement hyperautomation, the most suitable automation tools must first be identified.

Traditional tools might limit business growth if they aren’t capable of dealing with the rapid growth of the business. Hyperautomation can overcome the barriers and limitations of existing automation tools, and optimize business expansion.

As an organization expands and its operational demands increase, hyperautomation can optimize digital processes. It saves time and reduces resource usage by automating a wide range of tasks within a business.

Hyperautomation is designed with scaling in mind. Nowadays, businesses can grow rapidly if they gain consumer popularity. To capitalize on this growth and optimize workflow, organizations can use a hyperautomation network.

What are the Benefits of Hyperautomation?

There are several benefits of using hyperautomation in organizations of all sizes and types, including:

What are the Limitations of Hyperautomation?

As with every new form of technology, there are limitations that come along with using hyperautomation. It’s a brand-new concept and it’s still in the early stages of development.

There’s no doubt that hyperautomation will become much easier to integrate into organizations over the next few years. However, at the moment, many businesses are still trying to figure out the best way to use hyperautomation to their advantage.

Since there is no ‘one size fits all’ with hyperautomation, it can be difficult to determine which tools and platforms to combine. Organizations need to determine which platforms will serve their current business model the best and this is not an easy decision.

Hyperautomation can span across several departments within a business, which is both a benefit and a limitation. The downside to this is the increased risk of cybersecurity breaches and privacy problems. If departments are in different locations or even different countries, it leaves the system more vulnerable to cyberattacks.

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